Privacy Policy

The Luxembourg Convention Bureau G.I.E. places great importance on protecting your personal data and respecting your privacy. This privacy policy is intended to inform you about how we collect, use, and protect your data while you navigate our portal.

How we handle your data

Last updated: May 2025

1. Data Controller

Personal data collected through this site is processed by:

Luxembourg Convention Bureau G.I.E.
35, Avenue de la Liberté
L-1931 Luxembourg
Tel: (+352) 22 75 65-1
Email: info@lcb.lu

2. Data Collected

When you browse our website, we only collect the data strictly necessary to enhance your user experience, including:

  • Anonymized browsing data (pages visited, time spent, interactions)

  • Language preferences and cookie consent status

No personally identifiable data (such as name, email address, or full IP address) is collected without your explicit consent.

3. Purpose of Processing

The data is collected for the following purposes:

  • Ensuring the technical functionality of the portal

  • Improving the user experience and content quality

  • Producing anonymized usage statistics

4. Cookies

We only use essential cookies and internal audience measurement cookies.
No third-party cookies (Google, Facebook, etc.) are used on this site.

A cookie consent banner allows you to accept or refuse these cookies during your first visit. You may change your preferences at any time.

5. Hosting

The portal is hosted by:

101 Studios
17, Allée Louis Ackermann
L-1897 Kockelscheuer
Tel: (+352) 26 58 14 66
Email: dare@101.lu

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your data

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

You may exercise these rights by contacting us at: info@lcb.lu

7. Data Retention

The collected data is retained only for as long as necessary to fulfill the purposes outlined above and is never used for commercial or advertising purposes.

8. Security

We implement all appropriate technical and organizational measures to ensure the security and confidentiality of your data.

9. Contact

For any questions regarding this privacy policy, you may contact us at:
info@lcb.lu

10. Contact Forms and Requests

When you use our request form (RFP), we collect certain information in order to respond effectively to your inquiry. This may include:

  • Your contact details (name, email, phone number)

  • Information about your event (date, number of participants, preferences)

  • Your selection of preferred partners

This data is used solely in the context of your request and is never shared with unrelated third parties.

You may request the modification or deletion of your data at any time by contacting us at info@lcb.lu